Submit your review
James really helped me out when my computer was running really slowly. I tried everything I knew to make it stop working so poorly, but nothing worked. James not only fixed my problem and made my computer faster, he also showed me how to do it myself so that I can fix my computer if it starts to run slowly again. I could thank him enough!!
So my laptop has been under the weather for over a month now. I have left him in the care of BrotherTech LLC and thanks to James Hoag and Richard Lawless it is now all bettter ♥ Their awesome so if your computer is sick look them up on FB and give them a call 🙂
James I owe you a majorly big Thank You for taking the time to fix my computer. I was afraid that it was going to die. I was truly worried that I was going to have to replace it and at this time I really cant afford to do that. You did not even laugh at me when I called (almost in tears) asking what I was suppose to do when the dogs ate my cord, and 20 min. later called back because at 51 having never used Amazon.com and on a really tight budget thinking I had ordered the wrong part you patiently explained what I needed to do if it did not fit. Yes Jamie it does work btw. I am not only happy with your work but very grateful to you and since I know my computer is an older model I have no doubt that I will be using the program you installed so that you can help me in the future.
A big thanks to James Hoag for working on my computer. I appreciated you making sure that you let me know step by step what you were doing (even though I am 52 and dont know much about anything you was saying- haha) and I felt very comfortable leaving my computer in your hands. You saved me a lot of money! I love that you put the link on my computer to get in touch with you incase I am having problems again (my daughter is moving away so I can no longer just give her the computer when something is wrong). You were so helpful and so pleasant, I can definitely tell how important customer service is to you. I will definitely recommend you to others with computer problems and I am sure this wont be the last time you help me either! Thanks again!
My computer was really slow and kept freezing up on me. I couldn’t figure out what was wrong with it. After I had James @ BrotherTech LLC look at it, it was like a whole new computer. He did a great job and I haven’t had any problems since. Thanks James! Maggie M.
BrotherTechs uniformed service discount is great! You can’t go to Geek Squad or any other major computer service centers and get a discount like this! 15%, that is a mad discount! Way to support the troops and homeland heroes Brothers!
Thanks for all the help James at BrotherTech LLC. You did and amazing job and I will definitely resort to you guys with my future computer problems!